Residents

Something broken?
Tell us about it.

Elevare handles repairs for the company that manages your home. Tell us what is happening and we take it from there.

You are never billed.

We invoice the company that manages your property. Never you.

You are never asked to approve a cost.

That is between us and your property manager.

We may need to check with them first.

Some repairs need their approval before we can schedule. We will keep you posted either way.

Flooding, gas, no heat in winter?

Don’t type an emergency. Call. For fire, gas or an immediate safety risk, call 911 first.

Do not fill this out:

Your name *

Phone *

Email *

Your address *

Saved on this device so you never type it twice.

Apartment or unit

Who manages your home

What needs fixing *

What’s happening *

How bad is it *

Can wait Soon please Emergency

When are you usually home, and who can let us in

We will confirm a window with you before anyone comes out. Nothing is scheduled yet.

Photos

A photo helps us bring the right person the first time.

We’ll only use this to handle your repair and to coordinate with your property manager.

What happens next

We read it the same day.

Seven days a week. If we need more detail we call or text you.

Some work needs their go-ahead first. You do not have to chase anyone — that part is ours.

A real window, not a vague “sometime Tuesday.” Nothing is booked until you have confirmed it.

The right trade for the job, so it gets done on the first visit wherever that is possible.

Prefer to talk to someone?